Shenzhen Enjoy Technology Co., Ltd (“Enjoypowers”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, submit an inquiry, communicate with us, or use our online services.

Our website address is: https://www.enjoypowers.com

For privacy-related questions, please contact us at: sales@enjoypowers.com


1. Who We Are

Shenzhen Enjoy Technology Co., Ltd is a power electronics and energy storage solutions provider. Through our website, we provide information about our products, solutions, case studies, news, technical resources, and business contact channels.

This Privacy Policy applies to personal information collected through our website and related online communication channels.


2. Information We Collect

We may collect the following types of information:

2.1 Information you provide to us

When you contact us, submit a form, request a quotation, download materials, or communicate with us, we may collect information such as:

  • Name;
  • Company name;
  • Job title or business role;
  • Email address;
  • Phone number;
  • Country or region;
  • Product interests;
  • Project requirements;
  • Technical questions;
  • Application scenarios;
  • Message content and communication history;
  • Any other information you choose to provide.

2.2 Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address;
  • Browser type and version;
  • Device type;
  • Operating system;
  • Referring website;
  • Pages visited;
  • Time and date of visit;
  • Time spent on pages;
  • Website navigation paths;
  • General location information derived from IP address;
  • Cookie identifiers or similar online identifiers.

2.3 Information from cookies and analytics tools

We use cookies and similar technologies to support website functionality, improve user experience, analyze website traffic, and understand how visitors interact with our website.

We use Google Analytics to collect and analyze website usage information, such as page views, traffic sources, visitor interactions, and general browsing behavior. Google Analytics may collect information through cookies or similar technologies. Google Analytics does not provide us with your name or direct contact details unless you separately provide such information to us.


3. How We Collect Information

We may collect personal information in the following ways:

  • When you visit or browse our website;
  • When you submit a contact form, quotation request, or inquiry form;
  • When you contact us by email or other communication channels;
  • When you request product information, certificates, datasheets, manuals, or other materials;
  • Through cookies, server logs, analytics tools, and similar technologies;
  • Through security, anti-spam, or website performance tools;
  • From public business sources, where permitted by applicable law and relevant to business communication.

We do not intentionally collect sensitive personal information through our website.


4. How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To respond to your inquiries;
  • To provide product, solution, technical, or commercial information;
  • To prepare quotations, proposals, or project-related responses;
  • To communicate with you about our products, services, solutions, and business cooperation;
  • To provide customer support or technical support;
  • To improve our website, products, services, and user experience;
  • To analyze website traffic and visitor behavior;
  • To maintain website security and prevent spam, fraud, abuse, or unauthorized access;
  • To manage business records and customer relationships;
  • To comply with legal, regulatory, tax, accounting, or contractual obligations;
  • To protect our rights, property, safety, users, business, and website.

We do not sell your personal information.


5. Why We Process Personal Information

We process personal information only where we have an appropriate purpose and legal basis.

  • Inquiry and quotation handling: We use your contact details, company information, and project requirements to respond to your request and take steps requested by you before entering into a business relationship.
  • Customer and project communication: We process information where necessary to perform a contract, provide technical or commercial support, and maintain relevant business records.
  • Website security: We process technical logs and security information where necessary for our legitimate interests in protecting the website, preventing abuse, and maintaining service availability.
  • Website analytics: Where consent is required, analytics technologies are activated only after you provide consent.
  • Marketing communications: We send optional marketing communications only where permitted by applicable law. Where consent is required, you may withdraw it at any time.
  • Legal compliance: We may process and retain information where necessary to meet legal, regulatory, accounting, tax, or dispute-resolution obligations.

Providing the information marked as required in an inquiry form is necessary for us to review and respond to the inquiry. If you do not provide it, we may be unable to respond or prepare the requested quotation or technical proposal.


6. Contact Forms and Business Inquiries

When you submit a contact form, inquiry form, quotation request, or similar online form, we collect the information you provide in that form.

We use this information to:

  • Understand your request;
  • Respond to your inquiry;
  • Provide product or solution information;
  • Evaluate your project requirements;
  • Prepare technical or commercial responses;
  • Maintain business communication.

Your inquiry may be shared internally with our sales, product, engineering, technical support, or management teams where necessary to respond properly.


7. Comments

Comments are currently disabled on our website.

If comments are enabled in the future, we may collect the information shown in the comment form, together with the visitor’s IP address and browser user agent string, to help detect spam and protect website security.


8. Media Uploads

If you are allowed to upload images or files to this website, you should avoid uploading images that contain embedded location data, such as EXIF GPS data. Visitors to the website may be able to download and extract such location data from images displayed on the website.


9. Cookies and Analytics

We use strictly necessary cookies and similar technologies to operate and protect this website. These technologies may support functions such as security, form submission, session management, and storage of cookie preferences.

Where required by applicable law, analytics or marketing technologies are disabled until you provide consent through our cookie banner. You may accept, reject, or change your preferences at any time by selecting “Cookie Preferences” in the website footer.

We use Google Tag Manager to manage website tags. Where Google Analytics is enabled with your consent, it may collect information such as pages visited, approximate location, device and browser information, traffic source, and website interactions.

Our current cookie list, including cookie name, provider, purpose, category, and duration, is available through the Cookie Preferences panel. We review this list whenever website tags, plugins, or service providers change.


10. Google Analytics

We use Google Analytics to help us understand how visitors interact with our website. Google Analytics may collect information such as:

  • Pages visited;
  • Time spent on pages;
  • Traffic sources;
  • Browser and device information;
  • General location information;
  • Website interactions;
  • Cookie or online identifiers.

Google may process this information on our behalf for analytics purposes. Google’s use of data is governed by Google’s own terms and policies.

You can learn more about how Google uses information from websites and apps that use Google services by visiting Google’s relevant privacy and partner information pages.

You may also manage cookies through your browser settings or, where available, through our cookie consent tool.


11. Embedded Content and External Links

Pages or articles on this website may include embedded content, such as videos, images, maps, documents, articles, or links to third-party websites.

Embedded content from third-party websites behaves in the same way as if you visited those websites directly. These third-party websites may collect data about you, use cookies, embed additional tracking technologies, and monitor your interaction with that content.

Our website may also contain links to external websites. We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend that you review the privacy policies of any external websites you visit.


12. Who We Share Your Information With

We do not sell your personal information.

We may share limited personal information with the following categories of recipients where necessary:

  • Internal sales, product, engineering, technical support, or management teams;
  • Website hosting and IT service providers;
  • Email and communication service providers;
  • Website analytics providers, including Google Analytics;
  • Security, anti-spam, and website performance service providers;
  • Professional advisers, such as legal, accounting, tax, or compliance advisers;
  • Business partners or authorized service partners, where necessary to respond to your inquiry or support a project;
  • Government authorities, regulators, courts, or law enforcement agencies, where required by law or legal process.

We require service providers to process personal information only as necessary to provide services to us and to protect such information appropriately.


13. International Data Transfers

Shenzhen Enjoy Technology Co., Ltd. is established in China. If you submit personal information from another country or region, including the European Economic Area or the United Kingdom, your information will be transferred to and processed in China so that we can respond to your inquiry and manage the relevant business communication.

Some website, hosting, analytics, email, security, or communication service providers may also process information in countries outside your country of residence.

Where applicable law requires a specific international-transfer safeguard, we use the applicable legal mechanism and supplementary protections. Information about the safeguard relevant to your personal information may be requested through our privacy contact.


14. How Long We Retain Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy.

Unless a longer period is required by law, contract, security investigation, or dispute resolution:

  • General website inquiries are retained for up to 24 months after the last substantive communication.
  • Quotation and project-related records are retained for up to 36 months after the last project activity.
  • Customer, contractual, accounting, and transaction records are retained for the period required by applicable legal and business-record obligations.
  • Routine website and security logs are generally retained for up to 90 days, unless a longer period is required to investigate a security event.
  • Analytics data is retained according to the retention period configured in the relevant analytics platform.
  • Cookie consent records may be retained for up to 24 months to document the visitor’s preference.

When personal information is no longer required, we delete it, anonymize it, or restrict access to it in accordance with our internal retention procedures.


15. Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include access controls, secure hosting, system monitoring, security tools, administrative safeguards, and internal data handling procedures.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.


16. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the following rights:

  • The right to request access to personal information we hold about you;
  • The right to request correction of inaccurate or incomplete personal information;
  • The right to request deletion of your personal information;
  • The right to request restriction of processing;
  • The right to object to certain processing activities;
  • The right to request data portability;
  • The right to withdraw consent where processing is based on consent;
  • The right to lodge a complaint with a competent data protection authority.

To exercise your rights, please contact us at:

sales@enjoypowers.com

We may need to verify your identity before responding to your request.

 

17. Children’s Privacy

Our website is intended for business and professional users. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.


18. Automated Decision-Making

We do not use personal information collected through this website for automated decision-making that produces legal or similarly significant effects on individuals.


19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, legal requirements, or business practices.

The updated version will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.


20. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or how we handle personal information, please contact us at:

Shenzhen Enjoy Technology Co., Ltd
Website: https://www.enjoypowers.com
Email: sales@enjoypowers.com